Privacy Policy

Cincinnati Therapeutic Riding and Horsemanship (CTRH) is committed to protecting your privacy. This policy outlines how we collect, use, and protect your information across our website ctrhohio.org, donation forms, volunteer registrations, and other interactions.

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1. Information We Collect

We may collect the following types of personal information when you engage with CTRH:

 

• General Information

  • Name

  • Email address

  • Mailing address

  • Phone number

  • Emergency contact details

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• Program & Volunteer Information

  • Availability and scheduling preferences

  • Volunteer experience and interests

  • Signed waivers and consent forms (e.g. photo release, confidentiality agreement, liability waiver)

 

• Medical Information

  • Participant medical history and conditions

  • Allergies, medications, and emergency treatment preferences

  • Physician contact information

  • Health insurance details (if applicable)

  • HIPAA-related authorizations and consent forms

 

• Donation & Payment Information

  • Credit card or bank account details

  • Billing address

  • Recurring payment authorization

  • Website & Technical Data

  • IP address, browser type, and device information used for site performance and security

 

2. How We Use Your Information

We use your personal information to:

• Register participants and schedule volunteers

• Communicate important program updates or changes

• Send donation receipts, newsletters, and organizational updates

• Process financial contributions and recurring pledges

• Maintain safety, regulatory compliance, and internal records

 

We do not sell or rent your personal information to third parties.

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3. Online Payments

When you submit a donation or recurring gift:

• Your payment is securely processed using a PCI-compliant platform (e.g. SafeSave™)

• Account information for recurring pledges is encrypted and stored securely

• By submitting a payment, you authorize CTRH to charge the account provided for the amount specified

• You may contact us at any time to modify or cancel recurring donations

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4. Email Communications

If you subscribe to our newsletter, you may receive emails from CTRH through services like Constant Contact. You can unsubscribe at any time using the “Unsubscribe” link provided in each message.

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5. Data Sharing

We only share your information with trusted service providers when necessary to:

• Deliver communications

• Process donations or payments

• Manage volunteer and program records

• Comply with legal or regulatory requirements

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All third-party providers are expected to maintain strong security standards and confidentiality.

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6. Data Security

We implement appropriate security measures to protect your personal data. This includes encrypted submission of forms, secure donation processing, and limited internal access to sensitive information.

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7. Your Rights

You may request:

• A copy of the personal information we hold about you

• Corrections to inaccurate data

• Removal from email communications

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To make a request, contact us at:
info@ctrhohio.org
1342 US Hwy 50, Milford, OH 45150
(513) 831-7050

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8. Policy Updates

We may revise this policy as needed. The latest version will always be available at ctrhohio.org.

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9. HIPPA Compliance

For volunteer forms that collect health-related information, Cincinnati Therapeutic Riding and Horsemanship utilizes HIPAA-compliant form technology through Jotform. This ensures that sensitive personal health data is encrypted, securely stored, and accessible only to authorized personnel.

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If you have questions or concerns about the handling of medical or protected health information, please contact us directly at info@ctrhohio.org.

 

Contact

If you have any questions about this policy, please contact us at info@ctrhohio.org or by phone at (513) 831-7050.